The film · 34 seconds

Nothing goes out without your yes.

AI you can trust with your business. Built by business owners for business owners. Press play for sound.

The opening · two minutes

One assistant. Nothing leaves without your yes.

OPAL BLACK replaces about twelve separate tools with one assistant. Nothing is sent without your approval. We are raising US$3 million at a US$15 million pre-money.

  1. 01The monster

    A small owner fights software every day. CRM, social, SEO, a phone bot, a loyalty card, a deck. Eleven of those tools, bought separately, cost up to A$2,230 a month, before the hours spent setting them up. The software slows the work.

  2. 02The weapon

    One app. James drafts the quote, the post, the booking and the follow-up from your prices and your facts. The customer app, the QR, Nearby VIP, the CRM and the documents sit in the same place. Starter is A$139 a month in Australia, or US$89.

  3. 03The rule

    Nothing is sent, posted or booked until you press Approve. James does not invent a number. A claim with no saved fact is blocked. Every approval is written to a log that is not edited later.

  4. 04The market

    Australia has 2.8 million trading businesses, and just under a million of them employ staff. They will not wait six months for an enterprise rollout. We start here. A US path comes only if counsel clears it.

  5. 05The raise

    US$3 million at a US$15 million pre-money. Post-money US$18 million. New money owns 16.67%. Existing holders keep 83.33%. Eighteen months to harden the product, the models and the log, and to measure the first customers in Australia.

The aim is a human-verified operating system for a small business. Confidential. Not an offer to buy shares in Australia or the United States. Not financial, legal, tax or investment advice.

The shop · 36 seconds

No paper card. One stamp. The owner can see it.

MyCoffee. Alice scans, gets a stamp, and turns alerts on. Within 50 metres she hears about today's special. The same app, for a salon, a dentist, a tradie. Powered by Opal Black. Press play for sound.

Three uses · the part only this app does

A booking tool will not do this.

Med spa

Keep the clients you have. Fill the empty spots.

The bills are up and there is less left. Staff are hard to find. Home salons charge less. You ask James. He does the follow-ups, the posts, the offers, the paperwork. You approve what goes out. Your own app is live in minutes. Photos, videos and special offers land on the phone they already carry.

Real estate

One workspace. Absolute automation.

Agents are stuck in a maze of tools while listings dry up. Opal Black mines the database they already have, answers the late enquiry, builds the listing campaign, and takes the voice note after the open home.

The firm

Your AI partner.

Compliance is racing to zero margin. Firms are short of people and stuck in too many tools. Opal Black takes the admin off the team, and hands the advisors fifteen to twenty hours a week back.

Confidential. Not an offer to buy shares.

We are raising US$3 million at a US$15 million pre-money.

Post-money is US$18 million. New investors own 16.67%. The company keeps 83.33%. OPAL BLACK is one app for an owner who now pays for about twelve tools. It writes the quote, the post, the booking and the follow-up. Nothing is sent until they press Approve. Source of truth, the audit log, industry claim fences, client approval links, certified export, and model-cost routing are in the product as at this edition.

Raising
US$3 million
Pre-money
US$15 million
Post-money
US$18 million
New money
16.67%

US$3 million at a US$15 million pre-money. New money owns 3 ÷ 18 of the company. Existing holders keep 83.33%. Confidential briefing for Australian seed readers and for readers in the United States. Not an offer of securities in either country. Not financial, legal, tax, or investment advice.

A polished boulder opal on black, the mark of OPAL BLACK
Boulder opal. The product is the software.

01 · The ask

We are raising US$3 million at a US$15 million pre-money.

Post-money is US$18 million. New investors own 16.67%. Existing holders keep 83.33%. The price does not change on this page.
Round
US$3 million
Pre-money
US$15 million
Post-money
US$18 million
Sold
16.67%
Existing holders 83.33%New money 16.67%

Drawn in a straight line, that is US$166,667 a month for 18 months.

What we sell

A monthly subscription. Starter US$89 or A$139. Growth US$199 or A$309. Scale US$399 or A$619. Australia pays Australian dollars, GST included. Other countries pay US dollars. Packs are included. Heavy jobs use credits.

Who buys it

The owner of a salon, a clinic front desk, a trade, a shop, or a small studio. Not a large Salesforce rollout.

What the US$3 million pays for

Make Approve reliable, get the first Australian customers, and measure what one customer costs to win.

02 · The stack

Eleven tools. One subscription.

The published range for eleven comparable tools is A$1,080 to A$2,230 a month. The middle is A$1,655. Growth is A$309.11
What the eleven tools cost, midpoint

Australian dollars a month. Each bar is the midpoint of the Edition 2 published range. Sorted by size.

The stack against the three list prices

Same monthly axis. Gold is the published tool range. Teal is OPAL BLACK list price in Australia, GST included.

Eleven tools, down to the Growth plan

Starts at A$1,655 a month, the middle of the stack. The teal bar is what is left if Growth at A$309 replaces every tool. Owners who buy fewer tools save less. The low stack, A$1,080, is still 3.5 times Growth.

How the A$1,655 middle is built

Four groups, not eleven bars. Visibility is SEO, social and video. Pipeline is CRM, research, outreach and proposals. Front door is chat, the customer app and affiliates. Phone stands alone.

A$16k a yearDifference between the middle of that stack and Growth, per year, only if the owner was already paying for every tool.

Starter

US$89/mo

A$139 in Australia

  • Full OPAL assistant and workspace
  • Core CRM
  • Documents, proposals and presentations
  • Social posts drafted by hand
  • 5,000 credits a month

Growth

US$199/mo

A$309 in Australia

  • Everything in Starter
  • SEO and AI-ranking autopilot
  • Competitor gap hunter
  • Full social and video studio
  • Up to 5 users · 20,000 credits

Scale

US$399/mo

A$619 in Australia

  • Everything in Growth
  • 24/7 phone agents
  • Full sales bots and campaign autopilot
  • Shared CRM to 20 users
  • 50,000 credits

Yearly is two months free: US$890 / A$1,390 · US$1,990 / A$3,090 · US$3,990 / A$6,190. Top-ups: A$20 = 2,000 credits, A$50 = 5,000, A$100 = 10,000. Unused credits roll for 12 months. Cancel any time; access runs to the end of the period. Extra images: A$12 for 100.

Published credit costs

Edition 2. Top-ups are A$20 for 2,000 credits, so a credit is one cent at the top-up rate. Included plan credits are cheaper than that until they run out. Own model keys: those jobs cost no credits. The product shows both costs before the job runs.

03 · Approve

Nothing is sent until the owner presses Approve.

OPAL writes the work. It does not send, book, charge, post, or change anything outside the account until the owner presses Approve.

01

Talk

The owner types a normal sentence. Example: “Quote the Smiths for a hot-water system.”

02

Draft

OPAL uses the price list, the hours, the website and the notes. If it cannot find a number, it stops and asks.

03

Approve

The owner edits the draft, then presses Approve. Email goes to Gmail Drafts. The owner still sends it.

  1. Never invents a price, figure or business fact.
  2. A number, price, percentage or guarantee with no saved fact is blocked. Strict mode refuses the draft.
  3. Every draft shows the facts it used. A locked fact cannot be overridden.
  4. Every outside action waits for Approve — enforced by the system, not just a button.
  5. Each approval writes a record: facts, model, who approved, and when. The record is not edited later.
  6. Email and calendar are read and draft only; nothing is deleted.
  7. Your data stays in your account and your organisation — never shared across businesses.
  8. Your content is never used for training unless you switch that on.

Source of truth

Every draft names the saved facts it used. The owner can lock a price, an hour, or a policy. A locked fact is not rewritten by the model.

Untraced claims blocked

A price, a percentage, or a guarantee that does not trace to a saved fact is blocked, or clearly flagged, before Approve. Strict mode is on for clinic, trade warranty, and real-estate packs.

Audit log

Approve writes an immutable record: the facts and their version, the model, the person, and the time. The log can be exported. It is a product record, not an auditor’s opinion.

Certified export

An approved document can leave as a PDF or a JSON package that carries the text, the sources, and the approval record.

Client approval link

A branded link lets a client or a location manager approve, ask for a change, or reject one draft. They do not see the rest of the workspace. The decision is written to the same log.

Industry packs

Med spa and aesthetics, trades, dental front desk, and real-estate services each ship with claim boundaries: what may be said about results, warranties, materials, licences, and disclaimers. The pack is a drafting fence. It is not clinical, legal, or financial advice.

Phone, with a person still in it

The owner can take over a live call. After the call, the summary, the pipeline note, and the next email or text are drafts. Nothing is booked or sent until Approve.

Model and cost, before the job

Each job type has a default model. The screen shows the estimated cost on the plan credits and on the owner’s own key, then runs only after that is accepted. Own-key jobs do not spend OPAL credits.

Outcome dashboard

The workspace shows time from draft to Approve, how many items cleared the queue, and what share used only locked facts. Pipeline and booking notes are labelled as directional. They are not a revenue report.

Quotes above A$500 are flagged by default, so a large quote gets a second look. A certified export is the company’s file of the approval. It is not an audit opinion.

04 · Market

The market is large. The published numbers do not match.

Agent software is growing fast and is still new. CRM is large and growing more slowly. Published marketing-software sizes differ by about six times, depending on the source.1610 None of these figures is our revenue.
Agentic AI, US$ billions

Endpoints are published: US$19.33B in 2026 and US$205.88B in 2033, CAGR 40.2% (Research and Markets, 21 Oct 2026). The years between are our compound, not extra sources.

CRM, two perimeters, US$ billions

Gold: Fortune Business Insights as republished — reported 2024–26, then 12.4% toward the published 2034 figure of US$321B. Teal: Statista software-only, US$103.5B in 2026 to US$139.6B in 2031. Do not add them.

AI agents. The research firms do not agree.

Teal is each house’s 2025 base, a tight cluster around US$7–8B. Gold is that house’s own endpoint, and the endpoints are not the same year: BCC and MarketsandMarkets stop at 2030, Market Glass at 2032, Polaris at 2034. Agentic AI (the line above) is a wider definition and is not on this chart.

CRM by region, 2026, US$ billions

Fortune regional dollars as republished. They sum to about US$130.5B against a US$126.2B global total. Shown as reported, not forced to balance.

Marketing automation — same label, thirteen prices

US$ billions, collected by MarketSplash in September 2026. The last bar is MarketsandMarkets at US$47 billion. The cluster near US$7–10 billion is everyone else. That is why this page does not pick one market size.

Australia is the first market. The ABS counts the businesses.

On 30 June 2026 the ABS counted 2,814,778 businesses that were actively trading and 996,203 that had employees. In 2025–26, 460,461 businesses started and 375,331 closed.9 A 16.9% entry rate is a fact about the economy. It is not a sales forecast.

Australia, actively trading, 30 June 2026

ABS. 2,814,778 businesses. The buyer with staff is in the employing group: 996,203. Not every ABN.

Australian business entries and exits

ABS counts. Teal above zero is businesses that started. Gold below zero is businesses that closed. Net new businesses are real. So is a 14% exit rate. Small-business software will lose customers at a similar rate.

Employing businesses by size, June 2026

ABS size bands. 1–19 employees is 922,512 businesses. Growth includes 5 users. Scale includes 20. The product allows up to 100 users. The first two bars are the customers we want.

A small slice of Australian employers

Start with businesses that have employees. Choose what share could buy this. Then choose what share of those we might win. The default is 8% fit and 1.5% of that fit. That is about 1,195 accounts on Growth. It is meant to be small.

Accounts in this slice
1,195
ARR if they all pay the list price
A$4.43m
One percent of one year’s new Australian businesses is 4,605 accounts. On Starter that is A$7.68m of ARR. That is arithmetic. It is not a plan.

About two-thirds of 2025 agent spend was in large companies, according to Polaris.5 Small owners are not where that money is today. They also will not sit through a six-month CRM setup. That is the opening.

05 · System

The manual has 30 chapters. The owner types one sentence.

Each chapter says what the feature does. The box below answers the way James would: a draft, not a send.

01

Talk · Draft · Approve

OPAL prepares the work. Nothing is sent, booked, charged, posted or changed outside the workspace until the owner presses Approve.

Quotes · Approvals

Draft only from the price list on file. Any line without a sourced price is left blank and flagged. Nothing is emailed until Approve. Approved mail goes to Gmail Drafts, not to the customer.

A scripted reading of the product rules. This page does not call a model and does not invent a price.

Built for the way the work already goes
BusinessWhat OPAL does
Beauty & hairBookings, rewards, rebooking, before/after posts inside the claim fence, reviews, nearby offers
Med spas & clinicsAesthetics pack: fences on results and before/after language, consent lines, reminders, quotes from the price list, after-hours phone. No clinical advice.
Dentists & doctors’ roomsFront desk and recall inside a claim fence. Appointment requests. No diagnosis and no treatment advice.
TradesQuotes from the locked price list, warranty and materials language from the pack, hours-bound bookings, missed-call agent, invoice chasing.
Cafés, retail, shopsCoupons, stamp cards, flash alerts, a product shop, nearby perks
Agencies & studiosSeparate client workspaces, approval links, lead campaigns, proposals, decks, Monday reports
Real estate & professionsLead capture, sequences, meeting briefs, documents, and a fence on guarantees and performance claims.
Connections stay read-and-draft
GmailRead mail; create drafts, with attachments, for the owner to send
Google CalendarRead free times; draft bookings; never delete
Google SheetsRead the price list
Google DriveRead files the owner chooses
Outlook & Microsoft CalendarRead and draft
SlackRead and draft
Twilio (owner’s account)Phone agents. Carrier-billed, not marked up
Phone alertsPush to customers who opted in

06 · Field

The other products sell a toolbox. We sell one app that will not send until you approve.

GoHighLevel, HubSpot, Zoho and Apollo are real products. A general chat app is already on the owner’s phone. The table is our October 2026 reading of public information. It will go out of date.
Position — OPAL BLACK against GoHighLevel

Scores of 1 to 10, taken from the Edition 2 comparison table so it can be drawn. A “No” in the table is a 1, not a 0. Approve, untraced figures, and the audit row are 10s. Not a lab test.

OPAL BLACKGoHighLevelHubSpot / ZohoApolloGeneral AI chat
Set up by asking, in plain wordsYesNoPartlyNon/a
CRM + pipelineYesYesYesBasicNo
Sourced lead researchYesAdd-onAdd-onYesPartly
Social, image & video studioYesPartlyPartlyNoPartly
Google & AI rankingYesPartlyAdd-onNoNo
24/7 phone agentYesAdd-onNoNoNo
Own customer app + QR + pushYesPartlyNoNoNo
Nearby VIP offersYesNoNoNoNo
Never invents pricesYesNoNoNoNo
Approve before anything leavesAlwaysOptionalOptionalOptionaln/a
Leading models, auto-pickedYesLimitedLimitedLimitedOne
Cost shown before the model runsYesNoNoNoNo
Sources on every draftYesNoNoNoNo
Untraced figures blockedYesNoNoNoNo
Append-only audit logYesPartlyPartlyNoNo
Client approval linkYesPartlyPartlyNoNo
Claim fences by industryYesNoNoNoNo
Certified export with the recordYesNoNoNoNo
Training neededMinutesWeeksWeeksDaysMinutes

07 · Model

This is a model. It is not a forecast.

We start at zero customers. This page does not claim revenue. Margin, churn and the cost to win a customer are assumptions. Change a slider and the chart changes.

Scale takes the rest · 10%

Average list price $246, plus extra credit spend. Partner commission is 20% of payments for life, and only on customers a partner brought. Card fees are 2.9%.

ARR, month 24
A$2.02m
Customers, month 24
633
Lifetime value / cost
4.4×
Payback
5.6 months
Lifetime value
$4,000
Contribution per customer
$160
ARR. Three cases, plus yours.

The filled area is your sliders. The lines keep the slow, base and fast customer assumptions, on your plan mix, margin and extra credit spend. Customers at the start are zero unless you move that slider. This is not a forecast.

New customers and ARR

Bars are new customers that month, before anyone leaves. The line is ARR at the end of the month. People leaving is why the line is not the sum of the bars.

One customer, one month

Average list price from the plan mix, plus extra credit spend. Gross margin is before card fees and partner commission. Twilio carrier cost stays with the customer. With these sliders, the customer still contributes cash. The heatmap is where payback breaks.

Where one dollar of list price comes from

Weighted by your plan mix. This is list price only, not extra credits. Scale is a bigger share of revenue than of customers.

Lifetime value divided by the cost to win a customer

The other assumptions stay as they are. Teal means 3× or better. Gold means at least 1.5×. Grey is below that. The outlined cell is closest to your sliders.

Leave \ cost$400$700$900$1,400$2,000$3,200
2%20.0×11.4×8.9×5.7×4.0×2.5×
3%13.3×7.6×5.9×3.8×2.7×1.7×
4%10.0×5.7×4.4×2.9×2.0×1.2×
5%8.0×4.6×3.6×2.3×1.6×1.0×
7%5.7×3.3×2.5×1.6×1.1×0.7×
10%4.0×2.3×1.8×1.1×0.8×0.5×

If you pay for the customers

These rates are guesses. The button copies the implied cost per customer into the model above.

From a visit to a paying customer

Every rate is a slider. This is not measured conversion. The implied cost per customer is next to the chart.

Paying customers in that block: 8.4 · Cost per customer: $893

  1. Sessions1,000
  2. Workspace80
  3. Connected40
  4. Approved24
  5. Paid8.4

08 · The raise

US$3 million, drawn over 18 months.

That is US$166,667 a month if it is spent in a straight line. The revenue model on the previous page is in Australian dollars. Do not add those dollars to these US dollars.
Where the US$3 million goes

Fixed split of the US$3 million seed. A proposal, not money already spent.

Cash left if the US$3 million is drawn flat

US$166,667 a month for 18 months. Zero at month 18. A planning line, not a spend forecast. Australian-dollar revenue is a different chart.

  • US$1.02 millionProductKeep James, the audit log, the packs and the Approve queue reliable under real use
  • US$720,000SalesAustralia first, with sophisticated and professional seed readers, then a separate US path if counsel clears it
  • US$420,000AI costsModel bills, tests, and the bring-your-own-key option, with the cost shown before each job
  • US$360,000SecurityPrivacy, keys, abuse, and the append-only audit trail
  • US$270,000OnboardingFirst customers in trades, clinics and salons, inside the claim fences
  • US$210,000LegalAustralian counsel, US securities counsel before any US placement, finance, and money not yet assigned
Monthly draw
US$166,667
Months
18
Left at month 18
US$0

The three boxes above are the US dollar raise. The lines below are the Australian-dollar model, with the sliders as they are now.

In this model, in Australian dollars

  • A$1 million ARR: month 14.
  • A$3 million ARR: not inside 24 months.
  • 500 customers: month 21.
  • Month 12 ARR: A$840k.
  • Month 18 ARR: A$1.37m. Month 24 ARR: A$2.02m.
  • Month 18 contribution: A$69k.

Not included in the US$3 million

Card payments in the shop, background location alerts, SMS from the owner’s number, and ads connections are on the roadmap. Some of them need another company’s approval. This raise does not promise them. Partner commission is 20% of payments for life. That cost is already in the model. Move the partner slider to see when it gets too expensive.

09 · Roadmap

What works today, and what does not.

Edition 2, 28 October 2026. The controls in the left column are in the product. A roadmap item is not a feature until it ships.

Live today

  • Source of truth on every draft, with facts that can be locked
  • Untraced prices, percentages and guarantees blocked — strict mode on regulated packs
  • Append-only audit log: facts, model, person, time
  • Certified export — PDF or JSON with the approval record
  • Client approval links, and separate agency workspaces
  • Outcome packs: med spa & aesthetics, trades, dental front desk, real-estate services
  • Phone takeover, post-call draft, pipeline note
  • Model routing, with credit cost and own-key cost shown first
  • Outcome dashboard: time to Approve, velocity, locked-fact share
  • Chat, Auto engine, search, files and ZIP
  • James, Talk mode, Morning Briefing
  • Projects, Brain, Library, Approvals
  • Artifacts with PDF and PowerPoint export
  • Agents, packs, skills, schedules
  • Phone agents on the owner’s Twilio account
  • CRM, campaigns, autopilot, CRM AI agents
  • CRM studio and blueprints
  • SEO and AI ranking, social, image, video
  • Business app, QR, rewards, bookings, opt-ins
  • Phone alerts and Nearby VIP while the app is open
  • Desktop companion and Chrome side panel

Coming next

  • Card payments in the app shop
  • Live free times from the calendar
  • Facebook, Instagram, TikTok and Google Ads — awaiting platform approval
  • Ad autopilot: test, measure, CPC and cost-per-client
  • Background nearby alerts via a store-listed app
  • SMS offers via the owner’s own number
  • Firefox and Safari side panels

10 · Risks

Read this before the charts.

If you do not want a short list of ways this can fail, do not invest.
  1. 01

    Do not add the market reports together.

    Adding the agent forecast to the CRM forecast counts some of the same future twice. Each source is shown on its own. There is no single market-size number on this page.

  2. 02

    Most agent spend is still in large companies.

    Polaris says about two-thirds of 2025 agent spend was enterprise. Small owners are who we sell to. They are not where the money is yet.

  3. 03

    Bigger products can copy this.

    HubSpot, Zoho, Salesforce and GoHighLevel can add an agent to customers they already have. We do not have that base. What we sell is Approve, prices taken from the owner’s own list, and a setup that takes minutes.

  4. 04

    One email sent without approval breaks the product.

    Approve, the source list, and the block on untraced figures are in the software. They can still fail if a later release lets the model skip them. A button the model can ignore is not enough.

  5. 05

    A pack is not a lawyer or a clinician.

    Claim fences cut the language the draft is allowed to use. They are not an AHPRA opinion, a warranty from us, or clinical, legal, or financial advice. The owner is responsible for what they approve.

  6. 06

    The audit file is not a certificate.

    Certified export attaches the sources and the approval record. It is not an audit, a valuation, or a document issued by a government or a professional body.

  7. 07

    Gross margin is not proved.

    Voice and video are the expensive jobs. The manual prices them in credits. Owners can bring their own model keys. The 68% margin in the model is an input. Move the slider.

  8. 08

    Small businesses close.

    Australia’s business exit rate was 13.8% in 2025–26, before any problem with our software. 4% of customers leaving each month is about 39% a year. The heatmap shows that.

  9. 09

    Getting customers is the hard part.

    Partners get 20% of payments for life. That buys a sales channel and it never stops costing. The cost to win a small-business customer is often higher than a demo slide. The funnel on this page is a guess until we measure it.

  10. 10

    Other companies can say no.

    Google, Twilio, Slack and the ad networks can refuse a connection. Ads are waiting on their approval. Phone carrier charges are not our revenue.

  11. 11

    We are not showing customer numbers.

    Edition 2 says what is built. It does not state customers, revenue, retention, or a cohort. Ask for those outside this page. Do not assume them.

  12. 12

    This page is not an offer to buy shares.

    Not in Australia. Not in the United States. A real raise is made only with its own documents, to the people the law of that place allows. Read Disclaimers.

11 · Sources

Every market number on this page has a source.

Anything about the product that is not footnoted comes from the OPAL BLACK Prospectus and Owner’s Manual, Edition 2, 28 October 2026, as read with this briefing.
  1. 1Research and Markets, “Agentic AI Market: Global Forecast to 2033”, reported by GlobeNewswire, 21 October 2026. US$19.33 billion in 2026 to US$205.88 billion in 2033, CAGR 40.2%. Years between the endpoints on the chart are compounded at that rate; they are not separately published.
  2. 2MarketsandMarkets, AI Agents market note, 9 June 2026. US$5.26 billion (2024), US$7.84 billion (2025), US$52.62 billion (2030), CAGR 46.3% from 2025 to 2030.
  3. 3BCC Research, AI agents market synopsis, October 2025. US$8 billion (2025) to US$48.3 billion (2030), CAGR 43.3%. Base year 2024 cited at US$5.7 billion in the same synopsis.
  4. 4Market Glass via Research and Markets, October 2026. AI agents US$7.6 billion (2025) to US$103.6 billion (2032), CAGR 45.2%. United States cited at US$2.3 billion in 2025.
  5. 5Polaris Market Research, September 2026. US$7.1 billion (2025), US$10.2 billion (2026), US$179.8 billion (2034), CAGR 43.2% from 2026. Customer service & support US$2.06 billion in 2025. Sales & CRM the fastest application CAGR at 43.8%. Enterprise end-use US$4.77 billion in 2025 (about two-thirds of that house’s total).
  6. 6Fortune Business Insights CRM forecast, as republished June 2026 by CompaniesHistory and Axis Intelligence: US$101.41 billion (2024), US$112.91 billion (2025), US$126.17 billion (2026), US$320.99 billion (2034), CAGR 12.40%. Regional 2026 dollars as republished sum to about US$130.5 billion against the US$126.2 billion global figure. We plot them as republished and do not force them to balance. Grand View Research, a narrower scope, is cited in the same secondary literature at US$73.4 billion (2024) toward US$163 billion (2030).
  7. 7Statista, Customer Relationship Management Software outlook: about US$103.5 billion in 2026, CAGR 6.16% to about US$139.6 billion in 2031. Software-only. Not the same perimeter as Fortune or Gartner.
  8. 8Gartner customer-experience and relationship-management vendor revenue, from open summaries of the annual analyses: US$107.5 billion (2023) and US$128 billion (2024), both +13.4%. 2024 open split includes customer service about US$43.1 billion, marketing about US$29 billion, sales about US$25.7 billion. The 2025 edition’s open summary describes strong growth and does not state a total.
  9. 9Australian Bureau of Statistics, Counts of Australian Businesses, including Entries and Exits, released 18 August 2026, reference period to 30 June 2026. 2,814,778 actively trading businesses; 996,203 employing. 2025–26 entries 460,461 (16.9%), exits 375,331 (13.8%), net +85,130 (+3.1%). Employing size bands stated to total: 1–4 employees 689,600; 5–19 employees 232,912; 20–199 employees 68,325; 200+ employees 5,366.
  10. 10Marketing automation software, the spread of published estimates as surveyed by MarketSplash, September 2026: roughly US$6.8 billion to US$47 billion for a year those houses call the same market. Fortune Business Insights is among the low cluster (about US$7.23 billion in 2025). We show the spread so it is not added into a TAM.
  11. 11OPAL BLACK Prospectus & Owner’s Manual, Edition 2, 28 October 2026, read with this confidential briefing of the same date. Product behaviour described as live — including source of truth, the audit log, claim fences, client approval links, certified export, model-cost routing, phone takeover, and the outcome dashboard — is the company’s description as at that date and may change. Prices include GST for Australia and are subject to change. Competitor cells are the company’s reading of public information, not an independent test. A certified export is a product file. It is not an audit opinion or a government certificate.

OPAL BLACK

US$3 million. US$15 million pre-money.

Post-money US$18 million. New money 16.67%. The product is at opalblack.ai. Prices are October 2026.

OPAL BLACK is a product of VivoVac Pty Ltd (ACN 652 414 376), Australia. This page explains a proposed raise. It is not financial, legal, tax, clinical, or investment advice. It is not an offer to buy shares in Australia or the United States.

© 2026 VivoVac Pty Ltd. All rights reserved. Confidential. Not for reproduction or circulation without written consent, except to the reader’s own advisers. Edition 2 · 28 October 2026.